Author name: Montrez Williams

The Fastest Way to Increase Revenue Without More Customers

A local Manhattan store increased sales revenue by over 30% in a few months. Not just by getting more customers or raising prices. But by increasing the value of each transaction. We did this by analyzing sales data to structure inventory, bundles, and upsells that naturally increase items per cart and average order value (AOV). […]

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Why Your In-Store Shoppers Spend Less Than Online Customers

We analyzed over 23,000 transactions from a Manhattan storefront over the last 3 months. The average order value (AOV) across all sales was around $39. But when we isolated orders coming through the website – both organic and direct – the average order value was at least $9 higher. Why are in-store customers consistently spending

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Why Your Website Isn’t Turning Visitors Into Customers

You’re getting visitors to your website but they’re not buying. Here’s why. Key Points Here’s an example. High-Intent Traffic vs General Traffic Data taken from Google Analytics Here’s a local product business in NYC who’s doing a good job converting visitors through it’s website. The image above shows over 17,000 organic website visits came searchers

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43% Increase in Online Revenue in 6 Weeks | Local SEO Case Study

Publicity and awareness don’t guarantee customers will choose you when they’re ready to buy. One business in Lower Manhattan had been featured in major local publications, yet sales were declining. Without showing up when customers were actively searching, that publicity never translated into consistent revenue. We’ve been working with this company to align it’s website

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The First Thing I’d Fix If My Business Wasn’t Showing Up in Local Search

If my business wasn’t showing up in the top 3 local map results, the first thing I’d do is get more reviews. I would be able to see that I’m not showing up for a few reasons. Either: As a local business owner, the lever that’s most in your control is reviews. Reviews alone won’t

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Why Some Businesses Show Up in Local Search – and Others Don’t

Local search rankings are based on how well a business’ website and Google profile are aligned to attract local shoppers relative to other businesses. Here are a few quick ways to tell why one brand shows up at the top of local search results and others don’t. Businesses that show up clearly tell Google who

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[5-Minute Test] Find Out if Your Brand Is Being Overlooked

Most businesses don’t realize they’re being overlooked. Here’s a simple 5-minute test you can run right now to find out. [Important note] 87% of consumers use Google search to evaluate local businesses. When someone is ready to buy, they search, scan a few options, and choose. If your business isn’t visible in that moment, you’re

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